Mark Robinson accepts New Zealand Rugby made mistakes with the way they handled uncertainty over All Blacks head coach Ian Foster's future.
The NZ Rugby board on Wednesday gave Foster their "full support" to stay on until the Rugby World Cup in France next year and appointed Joe Schmidt as his assistant.
That announcement came just a few days after NZ Rugby chief executive Robinson stated that the governing body would "take stock" and hold a debrief following a 35-23 Rugby Championship win over South Africa on Saturday.
The win over the world champions at Ellis Park came after the All Blacks had suffered five defeats in six Tests and sunk to a new low of fifth in the world rankings.
Robinson had only guaranteed that Foster would remain head coach for the tour of South Africa and he admits NZ Rugby did not handle the situation as well as they could have done.
"We acknowledge we haven't got everything right, we're not hiding from that," he said during a press conference in Auckland.
"Aspects of the sequencing in how we interacted with media and the public is something we could have done differently."
Robinson added that "clearly some aspects of the interface between the media and the public wasn’t as good as it could be."
He also conceded: "There's a few things we've done in recent times that could have been done better."
Robinson felt NZ Rugby had a difficult balancing act.
He said: "People want to hear what's going on, they want engagement and access and openness. When you attempt to achieve that, but you're not in a position to really say a lot, then the flip side is you are criticised for doing that. We are always learning.’"
When asked if stating that NZ Rugby would "take stock" following the win in Johannesburg last weekend added "fuel to the fire", Robison replied: "Hindsight's wonderful, isn't it?
"We were attempting to respond to a general demand to be want to be more open and want to be more transparent and give as much as we can possibly can at a time when people are curious, and we don't always make the right decisions.
"It's difficult, isn't it, if you don't say things and think of the best interests of the team and wait till they're out of the country, you're criticised for going missing in action.
"But if you turn up and do have something to say when you're not in strong position to say a lot of things, you get criticised for having to be in a position where you're not saying anything."
Smith not pinning blame on Ford for England loss
Marcus Smith does not blame England's narrow defeat to New Zealand on Saturday on George Ford, despite his late missed kicks.
Ford replaced Smith, who had scored 17 points and set up England's only try in their 24-22 loss, hitting a potential match-winning penalty against the post before narrowly missing a drop goal.
England had held an eight-point advantage when Smith left the field, but Mark Tele'a's 76th-minute try before Damian McKenzie added five late points proved enough to get the All Blacks over the line.
The hosts' autumn series got off to a losing start as Ford struggled to find his clinical edge in the dying moments, but Smith does not lay any blame at his team-mate's feet.
"Sometimes that's the life of a kicker, we've all experienced that. It's part and parcel of the job," said Smith.
"I've learned so much off George. He's an unbelievable kicker, both off the tee and out of hand. It was one of those days.
"It's nothing to do with him why we didn't win the game. It's a team effort. Every kicker in the world has experienced that.
"We practise [drop-goals] as kickers every single day, but sometimes it doesn't go for you. We're all human and people miss."
Saturday marked a third consecutive narrow loss to New Zealand for England, with their last win an emphatic victory over Japan in June.
Despite that run, Smith remains confident that England can take lessons from these defeats to set themselves up for success in the future.
"International rugby is very different to the Premiership and the experiences we're experiencing now are very painful, but we'll be better for them," Smith added.
"Keep the faith. We've fallen again on the wrong side of the result, but we'll learn from it 100%.
"These experiences will tighten us as a group, and it will be worth it in the long run. We will be better for it."
New Zealand seal historic Test sweep of India
India were whitewashed in a three-match home Test series for the very first time as New Zealand sealed a 25-run victory in the final match at Wankhede on Sunday.
Having given themselves hope of avoiding a 3-0 defeat on day two, India found themselves chasing 145 for victory on a difficult pitch after Ravindra Jadeja had Ajaz Patel (8) caught by Akash Deep.
However, Rishabh Pant’s fine 64 off 57 balls was not enough for the hosts as the wickets tumbled around him, Patel scalping six in the second India innings to take his tally for the match to 11.
India lost four within the first eight overs with Patel taking two, sending stumps flying to account for Shubman Gill then having Sarfaraz Khan caught for one run apiece.
The Mumbai-born seamer finally got Pant’s all-important wicket 22 overs in following a successful review from Tom Latham, and India never looked likely to complete the chase from there.
Glenn Phillips got in on the act with two wickets in two balls to dismiss Ravinchandran Ashwin (8) and Akash (0) before Patel finished things off when his spin ball beat the attempted sweep of Washington Sundar (12).
Data Debrief: Black Caps make history
This is the first time India have lost a Test series 3-0 on home soil in their history, and the first time they have lost three red-ball matches in any single home series since 1983.
They were last blanked on their own turf in the format in a two-match series versus South Africa in 2000.
It is also the first time New Zealand have ever won three Tests in a single series, while Patel now has 25 wickets in two Tests at the Wankhede Stadium – the most by any visiting bowler at a single venue versus India.
England 'banging on the door' of rugby's elite, says proud Borthwick
Steve Borthwick reckons England are "banging on the door" of the elite nations after their close loss to New Zealand.
England went down 24-22 to the All Blacks in Saturday's Test match at Twickenham.
Mark Tele'a scored the decisive try for New Zealand, who beat England twice in July, in the 76th minute.
England missed the chance to win it late on when George Ford missed a drop-goal attempt, after he had struck the post with a penalty.
But coach Borthwick, who was immensely proud of his team, feels England showed they are capable of mixing it with the best teams in the world, despite losing four of their last five Tests.
"It is a mixture of immense pride at the performance against a very tough New Zealand team and one of incredible disappointment," Borthwick told BBC Radio 5 Live.
"They are the emotions we balance and will work through over the next few days.
"When we started two years ago we wanted to get England right to the top of world rugby again. You can see the team banging on the door."
With the pre-match build-up having been dominated by Joe Marler's jibe at New Zealand's pre-match haka routine, tries from Tele'a and Will Jordan put New Zealand in control.
Marcus Smith's penalties kept England in contention, though, and he set up the hosts' only try when he intercepted a loose pass and teed up Immanuel Feyi-Waboso.
Yet England ultimately failed to hold on to an eight-point advantage, with Ford having to be consoled by his team-mates after the match.
Next up for England are Australia, with fixtures against South Africa and Japan also in store.
"We really have to find a way of winning these close ones," said captain Jamie George. "We put ourselves in a really good position after 60 minutes.
"Eight points is a lot in Test match rugby but we probably went chasing the game a bit and gave away too many penalties. We have to be smarter in that respect."
England walked up to the halfway line to face the haka, something George explained was planned prior to Marler's comments.
"That was always our plan before Joe's comments but we did it in a respectful way," said George. "I saw a smile on Scott Barrett’s face, I was smiling, and it was done in good spirits."
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