Incoming Welsh Rugby Union chief executive Abi Tierney has vowed to “turn this around” after a damning independent review brought an apology from the governing body.
Witnesses interviewed as part of Dame Anne Rafferty’s nine-month review of the union reported feelings of powerlessness and fear, with the WRU described in the review’s report as an organisation which was “unsure on its feet”.
The review was launched on February 13 following a BBC programme aired in January which reported allegations of racism, sexism, misogyny and homophobia connected to the WRU.
“If you look at the recommendations (36 were made by the review panel), I remain hugely optimistic about Welsh rugby. We now have a process to do this,” said Tierney, who takes up her post in January.
“We don’t have a choice. We’ve got to turn this around. What is the alternative? We are all committed to that.
“We will do this together. We will, because of the pain we are going through now and with gratitude to those who have spoken up and made us listen, become better.
“The fact that we have a report like this from an independent source identifying any issues and problems that exist in our culture is a great opportunity for us to transform the way we work.
“We can feel inspired that everything is out in the open. We can feel empowered that our people know they will be listened to and that we will act proportionately and appropriately to behaviour that is called out in the future.
“We will only improve if we do this together, if we listen – and not only listen, but hear – and if we act appropriately in response. The review and its recommendations will help us do that, but we must also be fully invested in the idea that we all need to evolve, change and progress together.”
Successful businesswoman Amanda Blanc stepped down from the WRU board and as chair of the Professional Rugby Board in November 2021. Her resignation letter and speech was featured in the report.
Blanc highlighted how saddened she was at the approach taken to the women’s game in Wales. She described a review into the women’s game as “verging on insulting towards women”.
Tierney added: “It (Blanc’s resignation comments) was the hardest part (of the review) as it was black and white that someone who wanted to contribute to Welsh rugby’s success…wasn’t listened to.
“I will make sure it won’t happen again under my leadership.”
The review’s recommendations cover governance, complaints handling, the union’s approach to inclusion and diversity and investment in the women’s game.
WRU chair Richard Collier-Keywood said: “I want to start by saying again that on behalf of the whole WRU, we are truly sorry to those who have been impacted by the systems, structures and conduct described in the report which are simply not acceptable.
Asked how he felt when he read the review, he continued: “I felt awful. I felt sad.
“I felt there were missed opportunities to avert what had happened. But I also felt committed to making a change. I felt the changes were really sensible. I suppose I felt it’s a good roadmap for us.
Interim WRU chief executive Nigel Walker added: “It wasn’t any easier reading this than watching the (BBC) programme in January.
“We’ve made progress in certain areas. At some stage, we will begin to throw forward and maybe look at this period as a watershed moment when the Welsh Rugby Union began to make the appropriate steps to be the governing body we want to be.
“I do believe we will look back and say that is the moment when we become a truly world-class body.”
On the women’s game in Wales, Walker said: “We clearly made mistakes. We didn’t recognise the importance of women’s rugby, not just in this country but around the world.
“I was recruited later on, and a lot of my interviews were spent talking about the women’s game, so clearly the penny had dropped.
“I was left in no doubt when I started that it would be a priority. Do we have a strategy? Well, it’s there in part and we will commit to it.”
Among changes already made by the WRU after backing from its member clubs include addressing gender imbalance on the board, and an appointed independent chair, rather than one elected by the clubs.
As for the WRU culture, its people director Lydia Stirling said: “We have been working really hard on the system and culture in place.
“We have been making it easier for staff to raise concerns and make them feel safe to talk openly. We’ve put an awful lot in place since then.
“We know there is more to do, but it doesn’t take away some of the groundwork in place to create a culture where you feel safe, supported and trusted.”
Smith not pinning blame on Ford for England loss
Marcus Smith does not blame England's narrow defeat to New Zealand on Saturday on George Ford, despite his late missed kicks.
Ford replaced Smith, who had scored 17 points and set up England's only try in their 24-22 loss, hitting a potential match-winning penalty against the post before narrowly missing a drop goal.
England had held an eight-point advantage when Smith left the field, but Mark Tele'a's 76th-minute try before Damian McKenzie added five late points proved enough to get the All Blacks over the line.
The hosts' autumn series got off to a losing start as Ford struggled to find his clinical edge in the dying moments, but Smith does not lay any blame at his team-mate's feet.
"Sometimes that's the life of a kicker, we've all experienced that. It's part and parcel of the job," said Smith.
"I've learned so much off George. He's an unbelievable kicker, both off the tee and out of hand. It was one of those days.
"It's nothing to do with him why we didn't win the game. It's a team effort. Every kicker in the world has experienced that.
"We practise [drop-goals] as kickers every single day, but sometimes it doesn't go for you. We're all human and people miss."
Saturday marked a third consecutive narrow loss to New Zealand for England, with their last win an emphatic victory over Japan in June.
Despite that run, Smith remains confident that England can take lessons from these defeats to set themselves up for success in the future.
"International rugby is very different to the Premiership and the experiences we're experiencing now are very painful, but we'll be better for them," Smith added.
"Keep the faith. We've fallen again on the wrong side of the result, but we'll learn from it 100%.
"These experiences will tighten us as a group, and it will be worth it in the long run. We will be better for it."
England 'banging on the door' of rugby's elite, says proud Borthwick
Steve Borthwick reckons England are "banging on the door" of the elite nations after their close loss to New Zealand.
England went down 24-22 to the All Blacks in Saturday's Test match at Twickenham.
Mark Tele'a scored the decisive try for New Zealand, who beat England twice in July, in the 76th minute.
England missed the chance to win it late on when George Ford missed a drop-goal attempt, after he had struck the post with a penalty.
But coach Borthwick, who was immensely proud of his team, feels England showed they are capable of mixing it with the best teams in the world, despite losing four of their last five Tests.
"It is a mixture of immense pride at the performance against a very tough New Zealand team and one of incredible disappointment," Borthwick told BBC Radio 5 Live.
"They are the emotions we balance and will work through over the next few days.
"When we started two years ago we wanted to get England right to the top of world rugby again. You can see the team banging on the door."
With the pre-match build-up having been dominated by Joe Marler's jibe at New Zealand's pre-match haka routine, tries from Tele'a and Will Jordan put New Zealand in control.
Marcus Smith's penalties kept England in contention, though, and he set up the hosts' only try when he intercepted a loose pass and teed up Immanuel Feyi-Waboso.
Yet England ultimately failed to hold on to an eight-point advantage, with Ford having to be consoled by his team-mates after the match.
Next up for England are Australia, with fixtures against South Africa and Japan also in store.
"We really have to find a way of winning these close ones," said captain Jamie George. "We put ourselves in a really good position after 60 minutes.
"Eight points is a lot in Test match rugby but we probably went chasing the game a bit and gave away too many penalties. We have to be smarter in that respect."
England walked up to the halfway line to face the haka, something George explained was planned prior to Marler's comments.
"That was always our plan before Joe's comments but we did it in a respectful way," said George. "I saw a smile on Scott Barrett’s face, I was smiling, and it was done in good spirits."
England aiming to be one of 'world's best' teams, says Earl
England have aspirations of greatness, asserted Ben Earl as he prepares to face New Zealand in a friendly at Twickenham.
The 26-year-old was optimistic about the progress England had made under Steve Borthwick despite registering two losses at the hands of the All Blacks in July.
England will be seeking revenge after losing the second match of the test in a devastatingly close 16-15 defeat. Immanuel Feyi-Waboso had scored a try to put England ahead after scores had been tied 10-10 at half-time, but two penalty kicks from Damian McKenzie ended their hopes.
Earl, however, believes the heartbreak has given his country an opportunity to develop.
“I think it’s an experience all the big teams go through, you have to go through some heartache to get over the line,” he told TNT Sports.
“It just feels like it’s the evolution of all the top teams, and we are a team that wants to be known as a great team, some of the world’s best.
“So we know the heartache is good for a while, but it’s time to go and do it at the right time. We got a glimpse of it against Ireland last year, and we feel we are due one, and we have learnt some really hard lessons over the summer, so we feel we are in a better place for it.
“We have always said you don’t win easily against us and that’s something we have developed over the last 18 months with Steve’s mindset and the boys getting hold of it, and now I feel it’s time to get over the line in one of these big games.”
New Zealand have won their last three matches, having defeated Japan and secured a double over Australia. They struggled against reigning world champions South Africa, however, as they failed to exact revenge on the Springboks in late summer tests falling to defeat twice.
Undoubtedly, the All Blacks still represent some of the best talent in the world, with Earl expected to line up opposite New Zealand’s superstar Wallace Sititi.
“There’s stardust littered all over the pitch isn’t there? There’s some pretty cool match-ups; it just feels like a game that isn’t going to disappoint,” he said.
England won’t be overawed, though. Instead, they aim to make their west London home a fortress for visiting sides to travel to.
“[Twickenham is] a place where we want to be really, really hard to beat. And we’ve always said in the camp, if you want to beat us at Twickenham you are going to have to be over and above the norm,” Earl said.
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