Cesar Azpilicueta confronted a fan after Chelsea's 4-2 loss to Arsenal and Thomas Tuchel understood why the supporter was angry.
Chelsea suffered their third straight home defeat in all competitions on Wednesday and the Chelsea captain approached an individual in the stands after the final whistle.
Timo Werner and Azpilicueta cancelled out first-half strikes from Eddie Nketiah and Emile Smith Rowe, but the Blues went on to suffer a bitter defeat.
Azpilicueta's stray pass preceded Nketiah scoring a second, while he gave away a penalty that Bukayo Saka converted in stoppage time to leave Chelsea just five points clear of the fifth-placed Gunners.
The Blues have now lost three straight home games in all competitions for the first time since November 1993, while December 1989 was when they previously conceded at least four goals in successive home league matches.
Still, Azpilicueta was seemingly angered by the response of the fans and approached a group of spectators, with one appearing to hold their hands up in apology.
Asked about the incident, Tuchel said: "I saw it. Honestly, I can understand the fan.
"It was a totally wild and open game in the first half – already a 2-2 after we came back twice. We had a good start but again gave the first goal away which is impossible to do these things in consecutive matches. But we're doing it.
"We came back twice and we scored another two in the second half, unfortunately for the wrong side.
"It's the level of mistakes, the number of mistakes in consecutive games here at home, it's impossible at this kind of level. You don't see this. It's simply impossible. But we're doing this at the moment and you cannot win football games like this.
"To say the pitch is difficult to play here, it maybe sounds like an excuse, but it is a very, very difficult pitch that we have here. It’s not in our favour.
"The ball bounces very awkwardly in front of Andreas [Christensen] when he wants to play this ball. But still, we had the same mistake against Real Madrid that cost us the next round of the Champions League and this one cost us the next match. I can't remember when we got two goals like this
"Look at the penalty, it is an unbelievable goal from our ball possession. There are no tactics behind that. We have three ball losses in 10 seconds. Then we do a foul where there's not even the slightest danger. We foul a person, it is a penalty and we rob ourselves six minutes for an equaliser.
"It must be something, but it is also possible to not do it because we proved it in the last three matches and we thought we learned our lesson from Brentford and Real Madrid, but obviously not."
Neymar suffers fresh injury blow
Neymar sustained a new injury as he was forced off during Al-Hilal's AFC Champions League Elite win over Esteghlal.
Aleksandar Mitrovic plundered a hat-trick on Monday to seal a 3-0 win.
But Al-Hilal's victory was soured by an injury to Neymar, who had to make way just 29 minutes after he came on as a second-half substitute.
The Brazilian, who has just returned from over a year out of action following a serious knee injury, was forced off with what appeared to be a thigh issue.
Indeed, Monday's appearance was only the 32-year-old's second for Al-Hilal since his comeback.
He has featured just seven times for the Saudi Pro League champions in all competitions since his big-money move from Paris Saint-Germain in 2023.
Barcelona 3-1 Espanyol: Olmo brace sends Blaugrana nine points clear
Barcelona moved nine points clear at the LaLiga summit following a 3-1 victory over Espanyol in the Catalan derby.
Dani Olmo scored twice while Raphinha was also on target as Hansi Flick's side stretched their advantage over second-place Real Madrid, whose scheduled showdown with Valencia this weekend was postponed.
Barca broke the deadlock after just 12 minutes. Olmo latched onto Lamine Yamal's brilliant throughball with the outside of his boot, before beating Espanyol goalkeeper Joan Garcia with a well-taken first-time finish.
The hosts doubled their lead 11 minutes later with Marc Casado finding Raphinha, who bravely lifted over the advancing Garcia.
It was 3-0 just after the half-hour mark, as Olmo received Alejandro Balde's pass before drilling home from the edge of the penalty area.
Espanyol, who saw two goals disallowed following VAR reviews, pulled one back when Javi Puado turned home Carlos Romero's cross in the 63rd minute.
However, it proved a consolation for the visitors, who suffered their sixth defeat in seven league games.
Data Debrief: Free-scoring Barca maintain derby dominance
Now unbeaten in 27 LaLiga derbies against Espanyol, Barcelona have now scored 40 goals this season; their second-highest tally after the first 12 games of a LaLiga season (42 in 1950-51).
Following Olmo's brace, which took his tally for the campaign to five, the Blaugrana are the only team with four different players to have scored at least five goals in Europe's top five leagues this term.
In setting up Raphinha's goal, Casado is the first Barca player from Spain to provide an assist in three successive games in all competitions since at least the 2014-15 season.
Zverev soars past Humbert to claim Paris Masters crown
Alexander Zverev soared to the Paris Masters title following a commanding 6-2 6-2 victory over home favourite Ugo Humbert in the final.
The German took just 75 minutes to seal his seventh career ATP Masters triumph, and second silverware of the season.
Humbert received a raucous reception as he aimed to become the first Frenchman to win this event since Jo-Wilfried Tsonga in 2008.
However, the crowd were silenced when Zverev broke in the third and fifth games on his way to taking the opening set.
The Italian Open champion also dominated the second set, dropping just five points on serve as he wrapped up a comfortable victory.
"I knew I had to play like this to win today," Zverev said. "Ugo is an incredible player, but here in Paris, he plays even better than he usually does, and I knew that.
"Once the crowd gets involved, it's going to be difficult. So, I had to take that away early, and I did, so I'm happy about that."
Zverev was also delighted to triumph in Paris, and demonstrate the strides he has made since suffering a horrifying ankle injury during his 2022 French Open semi-final against Rafael Nadal.
"It was not 100% guaranteed that I would be back at this level," he added. "So, to win this title here in Paris means the world to me, and I'm sure it means everything to those in my box, because they have done so much for me."
Data Debrief: Zverev surpasses Medvedev and matches Sinner
Runner-up to Daniil Medvedev in 2020, Zverev went one better at the Accor Arena four years later, and will be seeded second at the season-ending Nitto ATP Finals.
The second German to win this event after Boris Becker, he surpassed Medvedev (six) with his seventh ATP Masters crown the outright most of any player born since the format's inception in 1990.
Zverev also matched world number one Jannik Sinner for the joint-most match wins in ATP Masters events this season with 28.
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