UEFA has opened an investigation after Inter supporters were denied entry to Tuesday's Champions League tie with Porto despite having tickets for the match.
Footage emerged on social media ahead of the last-16 second leg showing hundreds of fans queueing to get into Estadio do Dragao as the game kicked off.
Porto had announced earlier in the day that Inter spectators who had purchased tickets in the home end, even if through the club, would be turned away.
But Inter claim an agreement was reached for their fans to attend the game if they wore neutral colours.
European football governing body UEFA confirmed on Wednesday that the matter is being looked into.
“UEFA had been made aware that a large contingent of visiting supporters had procured tickets in home sectors of the stadium," a spokesperson said.
"The UEFA regulations stipulate that five per cent of the stadium capacity must be provided to the visiting team in a segregated area for their supporters.
"The responsibility for the safe and secure management of spectators and the associated ticketing policy are determined by the match organiser and the relevant authorities.
"Mitigation measures were discussed between both clubs. UEFA is currently looking into the matter."
Inter claimed a goalless draw to advance through to the Champions League quarter-finals as 1-0 aggregate winners.
The Italian club's chief executive Beppe Marotta dedicated the result to those who were unable to get into the ground.
"We celebrate this passage that Inter had not achieved for 12 years, we give the credit to our coach, our players and the fans who were present," he told Sky Italia.
"I also want to spare a thought for circa a thousand fans who were left outside the stadium even after regularly purchasing a ticket.
"I saw footage of families who were locked outside, children crying who had flown here from Italy.
"Football must represent unity and joy, so this is a bitter page in what was otherwise a wonderful evening.
"We had met with the local authorities this morning and they assured us the fans would be allowed in even beyond those limits of the away section. Instead, this did not happen.
"These were for the most part families with children, who certainly weren't here to perpetrate acts of violence, but to support their team.
"I don't believe the situation was so serious as to ban their entry.
"We realise UEFA are not to blame, but we feel that with a formal complaint we can prevent this sort of thing ever happening again."
Brentford 3-1 Southampton: Bees begin life after Toney with comfortable win
Brentford began life without Ivan Toney with a comfortable 3-1 victory over Southampton.
Bryan Mbeumo’s brace and a Yoane Wissa goal proved to be the difference between the two sides and condemned the Saints to their third straight loss since promotion back to the Premier League.
With departed striker Toney watching in the stands after his move to Al-Ahli in Saudi Arabia, the hosts proved too strong for Russell Martin’s men. They created the superior chances and capitalised on an error-strewn performance from Southampton’s backline.
Mbeumo opened the scoring on the stroke of half-time before doubling the lead halfway through the second period and Wissa then got on the scoresheet moments later to continue Brentford’s strong start to the campaign. Yukinari Sugawara bagged a consolation in injury time for the Saints.
Brentford sit in fifth place ahead of the first international break, while Southampton are second-bottom of the league table with zero points.
Data debrief: Wissa continues to prove effective at home
Wissa now has five goals and two assists in his last seven matches at the Gtech Community Stadium.
Brentford have recorded consecutive home league wins for the first time since last November, and the first time in their opening home games since August 2018.
Brentford 3-1 Southampton: Bees begin life without Toney with comfortable win
Brentford began life without Ivan Toney with a comfortable 3-1 victory over Southampton.
Bryan Mbeumo’s brace and a Yoane Wissa goal proved to be the difference between the two sides and condemned the Saints to their third straight loss since promotion back to the Premier League.
With departed striker Toney watching in the stands after his move to Al-Ahli in Saudi Arabia, the hosts proved too strong for Russell Martin’s men. They created the superior chances and capitalised on an error-strewn performance from Southampton’s backline.
Mbeumo opened the scoring on the stroke of half-time before doubling the lead halfway through the second period and Wissa then got on the scoresheet moments later to continue Brentford’s strong start to the campaign. Yukinari Sugawara bagged a consolation in injury time for the Saints.
Brentford sit in fifth place ahead of the first international break, while Southampton are second-bottom of the league table with zero points.
Data debrief: Wissa continues to prove effective at home
Wissa now has five goals and two assists in his last seven matches at the Gtech Community Stadium.
Brentford have recorded consecutive home league wins for the first time since last November, and the first time in their opening home games since August 2018.
Inter 4-0 Atalanta: Thuram runs rampant in statement win
A Marcus Thuram double helped Inter to an emphatic 4-0 win over Atalanta on Friday, winning a second-straight home game.
The defending champions, coming off a draw at Genoa and a 2-0 win over Lecce, scored twice in the opening stages of each half to prevail and, provisionally, move top of the standings with seven points.
The hosts opened the scoring just three minutes in when Thuram's low cross deflected off Berat Djimsiti into his own net before Nicolo Barella doubled the lead with a stunning volley from the edge of the box seven minutes later.
They could have had a third just before the half-hour mark too, with Thuram ghosting past Atalanta's defence again, only to see this effort deflected off the woodwork.
Thuram scored twice in similar fashion after the break, taking advantage of loose balls from the visitors' poor defence to fire home from close range in the 47th and 56th minutes.
Atalanta posed little threat and can count themselves lucky not to be on the end of a heavier scoreline as Federico Dimarco's sweeping finish was disallowed for offside late on.
Data Debrief: Thuram steals spotlight
While Barella arguably scored the pick of the goals with his long-range stunner, Thuram was at the heart and centre of everything Inter did on Friday.
He had the most shots (four) and netted with both of his efforts on targeting, outperforming his 0.49 expected goals.
Thuram is now the fourth Inter player to score at least four goals in his first three appearances in a Serie A season in the three-points-for-a-win era, after Lautaro Martínez (five in 2023-24), Mauro Icardi (five in 2017-18) and Christian Vieri (four in 1999-00 and 2002-03).
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